Insurance Roof Repairs

Yes, we can liaise directly with your insurer, loss adjuster, or assessor on your behalf. We attend site meetings, respond to queries, and provide any additional information requested. This takes the stress out of the process for you.

The timeline depends on your insurer's approval speed and the scope of repairs. Simple claims can be approved in 1-2 weeks, with repairs completed within days of approval. Complex claims may take 4-6 weeks for approval. We fast-track repairs once approved.

If you believe the assessment is incorrect, we can provide our professional opinion and supporting documentation to challenge the decision. Our detailed reports often identify damage that initial assessments miss, supporting a more comprehensive claim.

You are responsible for your insurance policy excess. Beyond that, we work within the insurer's approved scope and payment process. We can discuss payment arrangements if there is a gap between the insurer's approved amount and the required repair cost.

Yes, if your claim assessment identifies items not covered by insurance (pre-existing damage, general wear), we can provide a separate quote for this work. This gives you the opportunity to address all roof issues while we are on-site.